General Manager
General Manager – Lead, Transform, and Grow
We are seeking a strategic and experienced General Manager with a strong background in HVAC service, new construction, and both residential and commercial projects. The ideal candidate will possess a proven track record in HVAC management, coupled with robust leadership skills and a data-driven approach. This role requires the ability to analyze data, implement strategic changes, inspire teams, optimize operations, and ensure long-term business success within the HVAC sector.
What's in it for you?
- Competitive Compensation: $125,000 - $150,000 with bonus.
- Comprehensive Benefits: Medical (health, dental, vision, and life) insurance, short- and long-term disability coverage.
- Retirement Planning: Company-matched 401k plan.
- Positive Work Environment: Thriving work environment supported by collaborative leaders.
Key Responsibilities:
- Inspire and lead frontline and operations teams, specializing in HVAC service and new construction projects, fostering a KPI-driven culture.
- Develop and implement strategic plans to drive growth and profitability, including P&L analysis, weekly KPI meetings, and budget management.
- Respond to customer concerns promptly and professionally to ensure exceptional service.
- Maintain a thorough understanding of industry regulations and ensure compliance across all operations.
- Regularly assess work quality and customer service standards to maintain a reputation for excellence.
- Foster brand loyalty and a strong team culture through positive leadership and engagement.
- Actively participate in field operations, providing on-site support and guidance to technicians.
- Engage directly with customers and team members to ensure alignment and resolve issues effectively.
What We’re Looking For:
- Proven Leadership: 5+ years in management, with a focus on HVAC service and new construction, using KPIs to drive growth.
- Extensive Expertise: General Manager experience in residential and commercial HVAC services and new construction projects, plumbing experience also a plus.
- Financial Acumen: Proficiency in P&L, budgeting, and marketing strategies related to HVAC projects and service.
- Data-Driven Decision Maker: Ability to analyze trends and improve efficiency within HVAC operations.
- Tech-Savvy Leader: Experience with field management software and data dashboards related to HVAC project management.
- Turnaround Specialist: Growth-oriented mindset and ability to revive and optimize HVAC businesses.
- Customer-Centric Approach: Commitment to top-tier customer service within the HVAC industry.
- Strong Communicator & Team Builder: Excellent communication and team motivation skills.
- Extensive Leadership Experience: Ability to maintain a cohesive team and make appropriate decisions.
- Trade Ladder Experience: Experience working up the trade ladder is a significant advantage.
- Valid Driver’s License: Clean driving record.
Equal Employment Opportunity (EEO) Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.