Residential Service Plumber

Residential Service Plumber

We are seeking a highly skilled and customer-focused Residential Service Plumber to troubleshoot, diagnose, and repair a variety of residential plumbing tasks, from routine faucet repairs to complex water heater installations. The ideal candidate will possess a minimum of 5 years of plumbing experience and a strong commitment to delivering exceptional customer service.

What We Can Do For You:

• Competitive Compensation: Earn a competitive hourly rate of $25-$35, reflecting your expertise. Get paid incentives on a sliding scale pending on what you put away weekly for revenue, 2% Cross department sold leads, set amount for memberships sold too.
• Career Stability & Growth: Enjoy unwavering job stability, supportive management that fosters professional growth, and continuous factory training to enhance your skills.
• Essential Resources & Tools: Receive a company-provided tablet and a take-home vehicle with gas card/reimbursement to facilitate your daily tasks.
• Comprehensive Benefits Package: Benefit from comprehensive medical, dental, and vision insurance, with one medical plan offered at $0 cost to the employee. Secure your future with a 401K plan featuring a generous 4% company match. Enjoy a generous PTO package with 80 hours of PTO accrued over time.

Responsibilities:

• Expert Service Delivery: Execute precise and efficient plumbing, drain cleaning, and in-home service calls.
• Customer Relationship Management: Build strong customer relationships, ensuring exceptional service delivery and customer satisfaction.
• Customer Education & Sales: Educate customers on residential plumbing needs, financial options, and maintenance plans.
• Technical Support & Problem Resolution: Provide expert technical support for effective problem resolution.
• Revenue Generation: Exceed revenue goals through adherence to established sales criteria.
• Product Knowledge & Training: Stay updated on manufacturer products and actively engage in training sessions.
• Diagnosis & Repair: Diagnose and resolve a range of plumbing issues with appropriate tools.
• Mentorship & Training: Mentor apprentices, contributing to a skilled workforce.
• Job Site & Vehicle Management: Maintain an organized job site and well-inventoried truck for efficiency.
• Ethical Conduct: Uphold high standards of ethics, honesty, and integrity in all interactions.

What We Need From You:

• Proven Experience: Minimum 5 years of plumbing experience preferred.
• Licensing: Journeyman and Masters Plumbing Licenses are a plus.
• Mechanical Aptitude: Strong mechanical aptitude.
• Driving Record: A clean and safe driving record.
• Communication Skills: Exceptional customer communication skills.
• Teamwork: A team player who thrives in both collaborative and independent settings.
• Positive Attitude: An enthusiastic and positive individual eager to embrace challenges.
• Physical Requirements: Ability to lift 50 pounds at a time, prolonged periods of standing, kneeling, crawling, or climbing ladders, and ability to work outside in varying temperatures.

Equal Employment Opportunity (EEO) Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.