Electrical Sales Manager
Job Title: Electrical Sales Manager
Location: Annapolis, MD
Job Description:
Are you a dynamic sales leader with a passion for driving growth and exceeding expectations? We're partnering with a leading electrical home services company that's seeking a highly motivated Electrical Sales Manager to oversee their inside and outside sales teams.
In this role, you'll develop and implement effective sales strategies, coach and mentor your team, and ensure a seamless customer experience from initial contact to project completion. If you have a proven track record of success in sales leadership, a data-driven approach, and a passion for building a high-performing team, we encourage you to apply!
Responsibilities:
- Leadership & Strategy:
- Develop and execute sales strategies to achieve company goals.
- Provide leadership, coaching, and performance management for both inside and outside sales teams.
- Foster a collaborative and high-performing team culture.
- Outside Sales Team (Selling Technicians):
- Train and mentor technicians on effective sales techniques and product knowledge.
- Set clear performance expectations and sales targets.
- Conduct ride-alongs to observe, provide feedback, and ensure adherence to standards.
- Collaborate with the Install Manager to optimize job handoffs and maximize revenue.
- Inside Sales Team (Call Center & Dispatch):
- Ensure call center agents are trained to qualify leads, promote memberships, and upsell services.
- Oversee dispatchers to ensure efficient job scheduling and technician utilization.
- Monitor customer interactions for professionalism and adherence to company processes.
- Develop and refine workflows to prioritize leads and streamline scheduling.
- Lead initiatives to improve the overall customer journey.
- Performance Management:
- Track and analyze sales metrics (lead-to-sale conversion, average revenue, customer satisfaction).
- Create performance reports and provide recommendations for improvement.
- Establish KPIs for both teams and implement plans to achieve them.
- Work with the Install Manager to ensure smooth transitions from sales to installation.
Qualifications:
- 3+ years of proven experience in electrical sales leadership, preferably in residential services.
- Proficiency in field management software (ServiceTitan preferred).
- Strong understanding of inside and outside sales processes.
- Data-driven decision-making with experience managing KPIs and sales metrics.
- Excellent communication, interpersonal, and leadership skills.
Benefits:
- Lucrative Compensation: $80,000 - $120,000 base salary. There is the ability to earn commission and performance bonuses
- Comprehensive Benefits: Medical, dental, vision, 401(k) with match, PTO, and paid holidays.
- Company Vehicle and Perks: Take-home vehicle, gas card, cell phone stipend, and training stipend.
All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position.